Cancellation & Rescheduling Policy
Last Updated: 08/08/2025
We understand that plans can change. To ensure smooth scheduling for all clients, please review our cancellation and rescheduling terms:
1. Notice Period
- Cancellations or rescheduling must be made at least 24 hours before your scheduled appointment.
2. Late Cancellations & No-Shows
- Cancellations made less than 24 hours in advance may be charged 50% of the service fee.
- If our team arrives and is unable to access the property, the full service fee may apply.
3. Rescheduling
- Rescheduling is free if requested at least 24 hours in advance.
- Availability for rescheduling will depend on our calendar openings.
4. Emergencies
We may waive fees in cases of verified emergencies or severe weather.